ENTRA TECH PTY LTD
  • Knowledge Base
  • Register
  • Login

Search Knowledge Base Articles

  • How to Make Call via SoftPhone

    20/01/2024 7:45 AM
    To place a call, select the Dialpad icon from the menu bar, enter the phone number you wish to dial, then press the Dial icon.     Mute and Hold...
  • Dealing with Large volumes of incoming calls

    20/01/2024 7:46 AM
    If you are experiencing a large volume of inbound calls, there are a number of tools at your disposal. Call Queues Announce Position and Estimated Hold Time Call Back Option Routing Calls to an 'Overflow' de...
  • Routing incoming calls to a new Time Switch

    20/01/2024 7:47 AM
    If your new Time Switch displays:...
  • Cloudsoft Troubleshooting

    20/01/2024 7:48 AM
    Cloud Softphone relies on your mobile's operating system to connect to the network and handle phone calls. To ensure Cloud Softphone works correctly, it may be necessary to review the following settings. Required Permissions These...
  • Loggin in and out in Cloud Softphone

    20/01/2024 7:50 AM
    Before you can switch Cloud Softphone to another device, you'll need to log out of the application. Before You Log Out If you have any quick dial or favourite contacts setup in Cloud Softphone, make a note of these before signing o...
  • Cloud Softphone Installation

    06/03/2024 12:36 PM
    You can download Cloud Softphone from the following links:  ...
  • Cloud App Desktop Application download and installation Instruction

    21/03/2024 12:34 PM
    Download the Desktop Phone software from the link below. Windows Version: https://support.entratec...
  • Advance Feature

    04/04/2024 9:09 AM
    ...
  • Cloudsoft app link

    27/05/2024 9:48 AM
    You can download Cloud Softphone from the following links:  ...
2025 Copyright ENTRA TECH PTY LTD