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Cloud Softphone Installation

You can download Cloud Softphone from the following links:

Your IT team may provide your to scan the QR.

Once the app is installed on your mobile, Open the app and scan the QR.

Alternatively, you can also manually enter Cloud ID and password. This will be provided by your IT Team

If you have got access to VoIP Portal, you can generate QR

Turn on Cloud softphone on Configure PBX Extension

Cloud Softphone Desktop

Login Details:

How to Make Call via SoftPhone

To place a call, select the Dialpad icon from the menu bar, enter the phone number you wis...
Dealing with Large volumes of incoming calls

If you are experiencing a large volume of inbound calls, there are a number of tools at your disposa...
Routing incoming calls to a new Time Switch

If your new Time Switch displays:, then incoming calls are currently going directly to an extension,...
Cloudsoft Troubleshooting

Cloud Softphone relies on your mobile's operating system to connect to the network and handle phone ...
Loggin in and out in Cloud Softphone

Before you can switch Cloud Softphone to another device, you'll need to log out of the application. ...